We help customers achieve their goals by developing and supporting mission-critical programs. Our consulting, implementation, and customer support services help ensure that our clients' systems are up and running as quickly as possible. We assign a team of industry, technology and customer service professionals that is dedicated to our clients' success. Together with our global network of alliance partners, we ensure that clients receive the best industry, functional and technical expertise combined with the right information technologies and systems required to get the job done right. When a solution is needed that requires knowledge of the data, processes, transactions and people associated with logistics, transportation and cargoes - no one does it better!

Professional Services

Our goal is to deliver best-in-class solutions that consistently exceed our clients' highest expectations. FreightDesk Professional Services offers a broad range of consulting, project management, and technical services. Industry and product experts work directly with clients and, as appropriate, with alliance consulting partners to deliver outstanding solutions.

Implementation Services

Our focus is on delivering superior results quickly. FreightDesk is proud of our track record of providing our clients outstanding results - fast. To ensure a rapid and smooth implementation, we assign an experienced project manager to your organization. Implementation services include:

Solution Scoping and Analysis - We define the project and objectives, plan an approach based on analysis of requirements and capabilities gaps, interfaces and connectivity needs and a comprehensive analysis of data requirements, quality and availability.

System Configuration and Integration - We develop required functionality, configure and test the system components and convert, verify and validate the necessary data.

System Testing and Transition - We develop a comprehensive test plan, conduct user and acceptance testing, verify data and expected results, conduct training and facilitate the move to production.

Customer Support Services

Our customer support staff is committed to your success by addressing your needs quickly and efficiently. Whether you choose to take advantage of our Web services support or call +17038734416. You can quickly connect to a FreightDesk Customer Support Specialist and get the answers and help you need.

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